Returns Policy

  1. If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within 10 Days after delivery. Your product may be eligible for refund or replacement depending on the product category and condition
  2. Please note that some products are not eligible for a return if the product is “No longer needed”
  3. For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable)

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories
  3. The product must be returned in the original and undamaged manufacturer packaging/box. Do not put tape or stickers on the manufacturers box


If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.


Refund Policy

  1. If your product is eligible for a refund, you can directly contact us here. The shipping fee is refunded along with the amount paid for your returned product.
  2. The refund time starts once the quality check is completed.