- If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within 10 Days after delivery. Your product may be eligible for refund or replacement depending on the product category and condition
- Please note that some products are not eligible for a return if the product is “No longer needed”
- For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable)
Conditions for Returns
- The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn
- The product must include the original tags, user manual, warranty cards, freebies and accessories
- The product must be returned in the original and undamaged manufacturer packaging/box. Do not put tape or stickers on the manufacturers box
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
- If your product is eligible for a refund, you can directly contact us here. The shipping fee is refunded along with the amount paid for your returned product.
- The refund time starts once the quality check is completed.